Terms and Conditions

These Terms of Service ("Terms") govern your access to and use of twinklyads.com and related subdomains (the "Site"), operated by Twinkly Ads ("Twinkly," "we," "us," or "our"). By using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

1) Scope & who we are

Twinkly Ads is a mobile performance marketing agency. The Site provides information about our services (user acquisition, retargeting, CTV), case studies, and ways to contact us. The Site is not a self-serve platform and does not process payments. Any services we deliver are governed by a separate written agreement (e.g., MSA/IO/SOW). If these Terms conflict with a signed agreement, the signed agreement controls the relevant subject matter.

2) Eligibility & acceptable use

You must be at least 18 and authorized to act on behalf of the company you represent. You agree to:

• provide accurate and current information in forms;
• not upload malware, automated scripts, or harmful code;
• not probe, disrupt, or gain unauthorized access to the Site or related systems;
• not scrape or harvest Site content or data (standard search indexing excluded);
• not use the Site to violate privacy, IP, or other third-party rights.

We may suspend or restrict access if we believe these Terms were violated.

3) Privacy, cookies & communications

Your use of the Site is subject to our Privacy Policy and Cookie Notice (linked on the Site). When you submit a form or contact us, you authorize us to process that information to respond and—where permitted—send relevant updates. You can opt out of marketing at any time.

4) Information you submit

Do not submit confidential information unless we have an NDA in place. You confirm you have the right to share what you submit. You grant Twinkly a non-exclusive, royalty-free license to use feedback and suggestions to improve our services without obligation to you.

5) Intellectual property

All texts, graphics, case studies, logos, and trademarks on the Site ("Content") are owned by Twinkly or its licensors and protected by law. You may not copy, reproduce, distribute, or create derivative works from the Content without prior written permission. You may link to public pages of the Site in a fair and non-misleading manner.

6) Third-party links & tools

The Site may link to or embed third-party resources (e.g., analytics, booking tools). We are not responsible for third-party content, availability, security, or their privacy practices. Review their terms and policies before use.

7) No guarantee of results

Any metrics or case figures on the Site are illustrative only and not a promise of future results. Actual outcomes depend on many factors (product, budget, targeting, creative, market conditions, fraud controls, etc.). Binding commitments appear only in a signed agreement.

8) Disclaimers

The Site is provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties—express, implied, or statutory—including accuracy, non-infringement, merchantability, and fitness for a particular purpose. We do not warrant the Site will be uninterrupted, secure, or error-free.

9) Limitation of liability

To the fullest extent permitted by law, Twinkly and its affiliates, officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill, arising from or related to your use of the Site, even if advised of the possibility. Our aggregate liability for any Site-related claims will not exceed USD 100.

10) Indemnification

You agree to defend, indemnify, and hold harmless Twinkly and its affiliates from claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use or misuse of the Site; (b) your violation of these Terms; or (c) your violation of any law or third-party rights.

11) Changes

We may update the Site and these Terms from time to time. The "Effective date" above indicates the latest revision. Your continued use after changes become effective constitutes acceptance.

12) Governing law & venue

These Terms are governed by the laws of the Hong Kong Special Administrative Region (HKSAR), without regard to conflict-of-law rules. You agree to the exclusive jurisdiction of the courts of Hong Kong for disputes arising out of or relating to these Terms or the Site.

13) Contact